Justin Ing is currently a Digital Product Manager with Holt Renfrew, and is developing their strategic Omni-channel and digital goals to redefine customer engagement and enterprise technology. He was previously a Business System Analyst at Indigo and an IT Analyst at McKinsey & Company. Since starting his career in technology, his passion for all things digital was strengthened with a technical and analytical mindset. It has lead to exciting projects in the retail landscape in the front and back of house. Having studied at University of Western, Ryerson University and University of Toronto, he's always trying to increase his knowledge as Business Analyst, Product Manager and as a leader.