Is Omni Dead?

  • 30 Oct 2018
  • 6:00 PM - 8:00 PM
  • TBD



In a world of online disruption is Omni Channel dead? Is the future really online only? What is the role of the physical store in the future? This panel discussion will focus on the disruption of traditional brick and mortar retail from pure digital players and what the future has in hold to not just survive but thrive.


Justin Ing is currently a Digital Product Manager with Holt Renfrew, and is developing their strategic Omni-channel and digital goals to redefine customer engagement and enterprise technology. He was previously a Business System Analyst at Indigo and an IT Analyst at McKinsey & Company. Since starting his career in technology, his passion for all things digital was strengthened with a technical and analytical mindset. It has lead to exciting projects in the retail landscape in the front and back of house. Having studied at University of Western, Ryerson University and University of Toronto, he's always trying to increase his knowledge as Business Analyst, Product Manager and as a leader.

Copyright Toronto Product Management Association (TPMA) © 2018

Powered by Wild Apricot Membership Software