All TPMA events are included with your annual TPMA membership. Non-members are welcome to attend individual events for a $20 fee.

At this time, only cash or cheque is accepted at the event. Receipts will be issued.

A light meal is served at all events.

Upcoming Events

    • 29 Jan 2019
    • 6:00 PM - 8:00 PM
    • Pivotal, 1 Toronto Street, 11th Floor, M5C 2V6

    It's one thing to be curious about your customers’ challenges. It's another thing to be empathetic.

    Join us on January 29th to learn more about how empathy for your customers can change the way you do your job.  How far are you willing to go to build customer empathy?

    Gaining real customer empathy will help you become a better product manager in any industry.  Understanding the hurdles your customers overcome to achieve their goals ensures your teams can find the right solutions.

    Do you judge your customers or have pre-conceptions about what they want to do or why they want to do it?  You don’t have to agree with your customers to understand and acknowledge their feelings, but you do need to spend time and take a few risks.

    During this presentation, Caroline will share her perspectives and experiences on how to infuse true empathy into your work, using real past client case studies to add truth and depth. She will show you the lengths to which dedicated teams will go to build customer empathy, including a full drag transformation.

    What will you do differently with what you learn at this meeting?

    As a Partner at The Sound, Caroline and her team believe that the most exciting insights & opportunities come from pushing past simple observation and curiosity and pushing into the intersection of unvarnished experience.

    Registration begins at 6, session begins at 6:30.

    Caroline Fletcher is a passionate and experienced Vice President with global experience in executing unique and exploratory qualitative research. With over 15 years of experience, she is deeply skilled in harnessing empathy and human understanding to generate business-changing insights that impact marketing, strategy and innovation. She has worked across many categories including FMCG, alcohol, technology, and has a particular passion for beauty and fashion challenges.

    • 26 Feb 2019
    • 6:00 PM - 8:00 PM
    • Pivotal, 1 Toronto Street, 11th Floor, M5C 2V6

    The voice artificial intelligence market is evolving.  Product Managers should prepare themselves for the new ecosystem products.

    Learn how to future proof your organization by taking a product, bottom-up, from an idea stage to a full product line. We will share the challenges that we worked through navigating the organization, getting buy-in from leadership, and marketing support for the product.

    During the event, we'll address:

    • Challenges introducing voice products from within your organization
    • Consumer challenges with voice products
    • Voice - a fad or a complement to existing channels?

    You'll begin the evening with a quick interactive exercise, learn more about voice channels, participate in a great demo, and have an opportunity for questions.

    See you on February 26!

    Registration at 6, event will start at 6:30

    Piyush Gaur is a Senior Product Manager at TELUS, leading the Artificial Intelligence portfolio for consumer products. He has more than 10 years of experience in products. In the past, he has worked for companies such as Sony and Blackberry and has started his own start-up in the Hardware Design industry. He has an MBA from Rotman and an Engineering degree in Mechatronics from Edinburgh Napier University. He likes new technologies and loves creating business models around them, looking at the customer problems. He was a professional Cricket player and now runs marathons and plays badminton.

    Piyush Gaur

Past Events

04 Dec 2018 2019 Mentorship Program kick-off
27 Nov 2018 Maybe We Should Be Problem Managers
30 Oct 2018 Is Omni Dead?
25 Sep 2018 Intellectual Property and Products
14 Jul 2018 Product Camp Toronto 2018
20 Jun 2018 2018 TPMA Summer Social
29 May 2018 Design Communication in Product Management
24 Apr 2018 Onboarding your CEO
27 Mar 2018 Sustaining - Not Hacking - Growth
27 Feb 2018 Culture Change Management for Agile Transformation
30 Jan 2018 Grow Your Product Management Career: What Skills Do You Need? Onsite at
28 Nov 2017 Omnichannel KPIs: Best Practices for improving Customer Experience
24 Oct 2017 How to succeed with Artificial Intelligence and Machine Learning
26 Sep 2017 Jobs to be Done: Product Management at
22 Jul 2017 Product Camp Toronto 2017
21 Jun 2017 2017 TPMA Summer Social
30 May 2017 Deciding What to Build Next - Google Ventures' 5-day Sprint
25 Apr 2017 Career Night for Product Managers
28 Mar 2017 Managing without Authority
28 Feb 2017 Speeding Business Adoption of Wearables and AR/VR/MR Tech Innovations
29 Nov 2016 Like Brands Attract™: How Product Managers Can Build Their Personal Brand
25 Oct 2016 How to Kill Innovation: An Easy Three Step Guide
27 Sep 2016 Transforming Product Management in Your Company
23 Jul 2016 Product Camp Toronto 2016
23 Jun 2016 2016 TPMA Summer Social
26 Apr 2016 DMZ Field Trip! Become a successful (start-up minded) product manager
29 Mar 2016 Data-driven Product Management in a World of Wearables
23 Feb 2016 The State of Product Management
26 Jan 2016 Why Email Marketing is Still King

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